Controller

Michael Reckendorfer
Hauptplatz 10
2700 Wiener Neustadt
Austria
E-Mail: [email protected]

General information

We process personal data only to the extent necessary to operate this website, handle enquiries and communicate with prospective customers.

Contact and onboarding form

When you use the contact form, we process the data you enter, in particular your name, organisation, role, sector, AI status, email address, phone number, selected solutions and other requirements. This processing is carried out to handle your enquiry and contact you.

Email delivery

After submitting the form, you will receive a confirmation by email. The form data is also sent to [email protected]. An SMTP service is used for delivery and is configured on the server.

Server and access data

When you access the website, technically necessary access data may be processed, such as your IP address, date and time, requested page, browser information and amount of data transferred. This data is used to operate the website securely and reliably.

Cookies and tracking

This website uses the technically necessary ark4ai_lang cookie to remember the selected language for one year. Marketing or tracking cookies are currently not used. If analytics, marketing or external embedding services are used in the future, this privacy policy will be updated accordingly.

Legal bases

Depending on the process, data is handled in particular to take steps prior to entering into a contract, to pursue legitimate interests in the secure operation of the website and, where necessary, on the basis of your consent.

Retention period

Personal data is stored only for as long as necessary to process the enquiry, comply with statutory retention obligations or satisfy legitimate documentation requirements.

Recipients

Data may be passed to technical service providers where necessary for hosting, email delivery, security or operation of the website. It is not shared beyond this without a legal basis.

Your rights

Subject to the GDPR, you have rights including access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. To exercise your rights, contact us at [email protected].

Right to lodge a complaint

If you believe that the processing of your personal data violates data-protection law, you may lodge a complaint with a data-protection supervisory authority. In Austria, this is the Austrian Data Protection Authority.

Updates

This privacy policy may be updated if technical, organisational or legal conditions change.